Jako takovou tečku za touto službou přeposílám vtipnou konverzaci s technickou podporou Paysend. Chtěl jsem jen vyzkoušet, jestli MC Moneysend skutečně funguje u Creditas, když to ve
VOP inzerují jako podporovanou službu.
Tak jsem nainstaloval Android aplikaci na mobil, zaregistroval se, vyplnil profil, zapnul otisk prstu, odhlásil se. S tím, že po večeři vyzkouším poslat pár tisíc korun na Richee MC kartu. No, už jsem se znovu nepřihlásil, odhlášením se smazala kompletní data aplikace včetně otisku a žádný další SMS kód už nikdy nedorazil, ani z aplikace, ani z webu.
Groteska následuje. Na zprávu z aplikace ve znění:
Cannot receive SMS security code after logging out from the app. Not working neither via the app, nor via web. Phone Nr: +420123456789, e-mail: email@example.com
následoval tento sled perel:
Hello,
Please, indicate your phone number in an international format.
Kind regards
Private Client Team
PaySend - Global Money Transfers
You can find answers to common questions on our website and you can always reach us via our chat on our website http://www.paysend.com
Platform: Android v3.1.7 (N)
Language: CS
Message: Cannot receive SMS security code after logging out from the app. Not working neither via the app, nor via web. Phone Nr: +420123456789
Best wishes, PaySend Customer Support team
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Hello,
Well ugh, the phone number +420 123 456789 already *is* in the international format. No idea what other format are you requesting. This is the exact same format as used in the app or on your website, BTW.
Regards,
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Со стороны Paysend зафиксировано несколько попыток доставить вам SMS.
Пожалуйста, убедитесь, что вы находитесь в зоне уверенного сотового соединения и что у вас не включена блокировка определенного типа SMS рассылок.
А также свяжитесь с сотовым оператором, уточните, по какой причине вам не доставляются SMS.
Kind regards
Private Client Team
PaySend - Global Money Transfers
You can find answers to common questions on our website and you can always reach us via our chat on our website http://www.paysend.com
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Hello,
sorry but I do not have Russian keyboard installed, you I’m going to reply in English.
I have received exactly *one* SMS from you, after installing the app. After completing my profile, I logged out. That was about 15 minutes after the first SMS. After that, I was never able to receive any SMS from you to use the application again.
I assure you there is perfectly reliable cellular connectivity and the SMS messages are not blocked (as said above, I received the very first SMS upon registration without any problems.) Also, there is no problem with the mobile operator. Additionally, I’m afraid I cannot contact my mobile operator about SMS messages that are not delivered from a regular, visible telephone number. The SMS that did come was from Paysend.com, no number shown, and displayed as „sender does not support replies“. Kinda hard to troubleshoot with the operator.
Regards,
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Unfortunately, we cannot help you receive the code. The messages have been sent to your mobile carrier, we have no power over further delivery of the codes to your mobile phone number
Kind regards
Private Client Team
PaySend - Global Money Transfers
You can find answers to common questions on our website and you can always reach us via our chat on our website http://www.paysend.com
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Ok, please cancel and delete my account since I am unable to use the Paysend service.
Kindly e-mail me a confirmation that the account was deleted.
Regards,
Tedy docela obdivuju zdejší osazenstvo, že přes tenhle materiál byli schopni posílat spoustu měsíců pravidelně desítky/stovky tisíc.
P.S. Potvrzení o smazání účtu zatím nedorazilo, asi jsem technickou podporu pro dnešek zcela vyčerpal.
Update:
Dear Customer,
Your account has been deleted.
Kind regards
Private Client Team
PaySend - Global Money Transfers
You can find answers to common questions on our website and you can always reach us at help@paysend.com
Best wishes, PaySend Customer Support team
P.P.S. Nevíte někdo o použitelné náhradě? Jedná se mi jen o testování, nechci nikde nic dojit na kreditkách, takže je mi celkem jedno, jestli bude odeslání stát pár (desítek) korun.
Chcete nějaký bonus? Kódy (Twisto 150 Kč, WorldRemit 500 Kč, Curve, Revolut, TransferWise, Xendpay...) viz můj profil.